In the rapidly transforming retail sector—and historically tight labor market—hiring, reducing turnover, and advancing successful and motivated employees with superb customer-service skills is essential to your business success. Recent research from Harvard, MIT, and UNC shows that the astronomical costs of turnover, upwards of $3,400 per employee, are far from inevitable. Workplace strategies that focus on making smart investments in sustainable, stable, and satisfying jobs can lower turnover costs and lead to a more motivated workforce producing higher customer satisfaction. Reimagine Retail Chicagoland supports the workforce practices of forward-thinking retail employers who are committed to maintaining a business advantage through employee-oriented operations proven to increase employee retention.

First Innovation Lab Cohort Completed! 

Reimagine Retail and FSG’s Talent Rewire Initiative kicked off its inaugural Innovation Lab on April 30th and May 1st in Chicago. The Innovation Lab is designed to support HR, Operations, and CSR leaders to articulate the business case for investing in increasingly diverse talent pools. This nine-month long experience is a low-cost, low-risk opportunity to engage with other mid – to-large-sized retail employers with a presence in Chicago to address your most pressing talent issues and get results. Chicago Lab participants included CVS Health, Dealer Inspire/Cars.com, East Bank Club, Five Guys, Fleet Feet, Hospitality Butlers, Lettuce Entertain You Enterprises,  and SMASHotels. National Lab alumni included Athleta, Best Buy, Caterpillar, Inditex, McDonald’s, Nordstrom, Tyson Foods, and T-Mobile. Rewire your approach to talent and join the next Innovation Lab today. CLICK HERE to read more!

Check out this video recap from the inaugural Innovation Lab:

Employer Breakast 

Reimagine Retail Chicagoland brings together employees to discuss retention strategies and career pathways. CLICK HERE to learn more!

Learn more at www.talentrewire.org or by emailing Cyndi Solitro, Chicagoland Workforce Funder Alliance, at csolitro@cct.org or 312-565-4169.