Resources

There are many organizations in Chicago and across the country contributing to the body of knowledge for the retail industry. We have provided numerous resources for job seekers and retailers – take a look.

Videos

Gap Inc.’s This Way Ahead Internship Program

Reimagine Retail Innovation Lab

Reports and Toolkits

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Customer Service & Sales Fundamentals Facilitator Guide

This facilitator guide was developed to support training providers and retail professionals delivering the National Retail Federation Foundation’s (NRF Foundation) Basic Customer Service & Sales Fundamentals curriculum.
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Frontline Workers in the Retail Sector – Research Report

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Employer Toolkit — Women’s Fund of the Greater Cincinnati Foundation

The Women’s Fund has created a very accessible, open-source toolkit for employers in creating better jobs for low-income workers.
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The Idea Driven Organization – Alan Robinson and Dean Schroeder

The premise of Robinson and Schroeder is that “80 percent of innovation should derive from frontline workers, not managers.”
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The Good Job Strategy – Zeynep Ton

Ton researched how companies can create a competitive business advantage by focusing on creating good jobs.
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Reimagining Employer Engagement – A Toolkit for Providers

This Toolkit was designed to provide community-based organizations with the practical information and tools to approach their employers from a position of value.

MEDIA

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Hospitality and Retail Rockstar Social Media Contest

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Reimagine Retail Chicagoland Supports Stable Scheduling in Chicago’s Workforce

OTHER

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The Jobless Rate Is Finally Below 4 Percent. Our Economic Goals Still Don’t Reflect That.

The lowest job rate since 2000 suggests the focus should not be on job creation but on the quality of those jobs
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Conversational Commerce: How good retail jobs Boost Business

Bad jobs are bringing down retailers like Toys R Us, but it doesn’t have to be that way says Zeynep Ton, president of the Good Jobs Institute.